Customer Operations Specialist (Junior / Long-term Intern)

SabancıDx: the Future is Today! 🚀

Discover SabancıDx!

As SabancıDx, Turkey's leading technology company, we provide our clients with innovative solutions they need in a competitive environment. We address all their cloud technology needs holistically and prepare them for future technological demands with our managed technology services and products developed for digital transformation.

Offering a single point of service for cloud solutions and managed services, we empower businesses with innovative technology solutions that enhance productivity and success. Through our AI-Powered Hybrid Cloud Solution Center, we combine global capabilities with local needs to deliver flexible and reliable solutions for our clients in Turkey and around the world.

With our operational experience and solutions in technology, we contribute to the transformation processes of Turkey's established institutions. Supported by strong partnerships and a growing ecosystem, we are here to manage and sustain today’s digital journey most effectively.

Because the Future Is Today! 🌍 Learn more about Our’s strong solutions that shape tomorrow. 👉🏻 https://www.sabancidx.com/en/about-us

About the Role

We are looking for a highly motivated and proactive Junior Specialist or a Senior Student to join our team. If you are ready to kickstart your career in a fast-paced environment and can commit to working 5 days a week, we look forward to reviewing your application!

Job Responsibilities

• Provide day-to-day operational support to the sales team to ensure smooth processes.
• Track sales orders and ensure the CRM system is consistently updated and accurate.
• Assist in the management and tracking of billing and collection processes.
• Prepare weekly and monthly sales reports to provide insights to management.
• Respond to customer inquiries promptly and maintain high service standards.
• Coordinate with Finance, Procurement, and Legal departments to streamline internal workflows.
• Monitor opportunities on e-auction platforms and assist in the preparation of tender documents.

Qualifications

• Recent graduate or a Senior Student (able to work 5 days a week) in Business Administration, Economics, Engineering, or related fields.
• Previous internship experience in sales, finance, or operations is a significant plus.
• Proficient in MS Office programs, especially Excel (familiarity with CRM tools is a plus).
• Analytical mindset with high attention to detail and a strong desire to learn.
• Excellent verbal and written communication skills in both Turkish and English.
• A proactive team player with a solution-oriented approach and strong problem-solving skills.
• Interest in or basic knowledge of tender processes and e-auction platforms is an advantage.

Please find detailed information about the processing of your personal data in the Employee Candidate Privacy Notice We kindly ask you to make sure that your requests do not include sensitive personal data (race, ethnicity, political opinion, philosophical belief, disguise and dress, membership to associations, foundations or trade unions, health, sexual life, criminal conviction and security measures, biometric and genetic data).

#together,

#with curiosity,

#with courage.