Integration Specialist

Sipay is an innovative financial technology company founded in 2019, designing products and services tailored to the financial needs of both businesses and individuals. As Turkey’s most valuable fintech company, Sipay offers a financial marketplace that enables businesses to monitor and manage their entire financial landscape from a single platform, while providing unbiased access to all available financial options. This empowers companies facing the challenge of managing the present and preparing for the future to make the most informed decisions.
Offering a wide range of up-to-date, fast, easy, secure, and innovative payment solutions, Sipay also leads the industry with its customer-centric approach.

Rapidly progressing on its path to becoming a global fintech leader, Sipay was recognized in both 2023 and 2024 as Turkey’s fastest-growing electronic money and payment institution in Deloitte Technology Fast 50. In 2023, it was ranked 187th on the Deloitte Technology Fast 500 EMEA list, and in 2024, Sipay climbed 68 spots to reach 119th place. Additionally, Sipay earned certification in the Great Place to Work program and was also included in the Happy Place to Work® Turkey 2025 list, which recognizes the best employers each year.

We are looking for an Integration Specialist for our growing team!

Qualifications:

• A university graduate in a relevant field,
• At least 2 years of experience in integration processes,
• Knowledge of Postman and API's,
• Fluent command of English,
• Software maintenance and testing skills,
• Effective communication skills and a focus on customer satisfaction.

Responsibilities:

• Responds to customer requests and provides technical support,
• Manages integration processes and establishes relationships with international customers,
• Resolves user issue quickly and effectively,
• Act as a 24/7 technical contact for incidents and problems,
• Serves as the responsible technical resource for analyzing, supporting, and troubleshooting customer technical support requests,
• Coordinates the resolution process for crisis and chronic problems,
• Ensures coordination between the project and operations teams regarding post-sales technical support,
• Provides knowledge of the customer's technical infrastructure and mobilizes relevant teams, providing consulting and process monitoring when necessary to ensure service continuity.

Sipay Elektronik Para ve Ödeme Hizmetleri Anonim Şirketi , as which has the title of data controller, we show the utmost sensitivity for the processing and protection of the personal data of our employee candidates in accordance with the Personal Data Protection Law No. 6698 ("KVKK") and its secondary regulations (together "KVK legislation"). With this Privacy Notice, we would like to inform you about the personal data processing activities carried out by our Company for you, our employee candidates.