Integration Specialist

Founded in 2019, Sipay is an innovative financial technology company that designs products and services tailored to the financial needs of both businesses and individuals. Türkiye's most valuable fintech company Sipay enables companies to monitor and manage their entire financial outlook from a single platform, providing impartial access to a wide range of financial options. This allows businesses facing the challenge of managing today while preparing for tomorrow to make the most informed decisions.

Offering a comprehensive range of modern, fast, easy, secure, and innovative payment solutions, Sipay leads the industry with its customer-centric approach.

Rapidly advancing toward becoming a global fintech leader, Sipay was recognized in 2023 and 2024 as Türkiye’s fastest-growing electronic money and payment institution in the Deloitte Technology Fast 50 ranking. In 2023, the company also ranked 187th on the Deloitte Technology Fast 500 EMEA list. In 2024, Sipay climbed 68 spots compared to the previous year, reaching 119th place on the same list. Additionally, Sipay has earned certification in the Great Place to Work program, which highlights top employers each year.

We are looking for an Integration Specialist for our growing team!

Qualifications:

• A university graduate in a relevant field,
• At least 2 years of experience in integration processes,
• Knowledge of Postman and API's,
• Fluent command of English,
• Software maintenance and testing skills,
• Ability to work 24/7 shifts,
• Effective communication skills and a focus on customer satisfaction.

Responsibilities:

• Responds to customer requests and provides technical support,
• Manages integration processes and establishes relationships with international customers,
• Resolves user issue quickly and effectively,
• Act as a 24/7 technical contact for incidents and problems,
• Serves as the responsible technical resource for analyzing, supporting, and troubleshooting customer technical support requests,
• Coordinates the resolution process for crisis and chronic problems,
• Ensures coordination between the project and operations teams regarding post-sales technical support,
• Provides knowledge of the customer's technical infrastructure and mobilizes relevant teams, providing consulting and process monitoring when necessary to ensure service continuity.

Sipay Elektronik Para ve Ödeme Hizmetleri Anonim Şirketi , as which has the title of data controller, we show the utmost sensitivity for the processing and protection of the personal data of our employee candidates in accordance with the Personal Data Protection Law No. 6698 ("KVKK") and its secondary regulations (together "KVK legislation"). With this Privacy Notice, we would like to inform you about the personal data processing activities carried out by our Company for you, our employee candidates.