Helpdesk Specialist

Sipay, Electronic Money and Payment Services Inc. is a fintech company with a dynamic and innovative perspective in the field of payment systems, brings together under one roof the digital wallet infrastructure, transactions with or without cards, money orders, mobile operations, and all other alternative payment methods. Providing extensive solutions with an administrative staff that has worldwide experience and an expert research and development team, Sipay holds the PCI-DSS certificate, which is the world standard for high security. By offering easy-to-use, reliable, and fast solutions to both users and member businesses, Sipay continues to work with dedication in the field of e-money and payment systems.

We are looking for a Helpdesk Specialist for our growing Technology team.

Qualifications:

• Bachelors degree in Computer Science or related field,
• Minimum 2 years of helpdesk experience,
• Excellent communication and collaboration skills,
• Experience with MS Office program,
• Eager to learn and grow in a fast-paced, ever-evolving industry,
• Experience in the payment or e-commerce sector is a plus.

Responsibilities:

• Resolve end user requests,
• Windows/MacOS installation,
• Responsible for peripheral equipment installation processes,
• Provide support for internal systems,
• Track Hardware inventory management and stock control,
• Manage email client processes.

As Sipay Elektronik Para ve Ödeme Hizmetleri Anonim Şirketi , which has the title of data controller, we show the utmost sensitivity for the processing and protection of the personal data of our employee candidates in accordance with the Personal Data Protection Law No. 6698 ("KVKK") and its secondary regulations (together "KVK legislation"). With this Privacy Notice, we would like to inform you about the personal data processing activities carried out by our Company for you, our employee candidates.